The SchoolStatus Sites licensing agreement is designed to enable the client to receive ongoing version updates for the cloud-based SchoolStatus Sites Enterprise instance. Each user has a SchoolStatus Sites license. This agreement includes version updates to the SchoolStatus Sites Software as a Service platform and entitles you to support. SchoolStatus Sites will supply software updates and new releases of the platform when such updates and new releases are ready for general distribution. All installations shall be carried out by SchoolStatus Sites, and software installations are covered under the terms of the SchoolStatus Sites License agreement.
License includes
- New features and functionality
- Bug fixes
- Security patches
- Maintenance updates
- Database updates
Technical support
- Documentation
- Technical, system-wide configuration questions
- Software errors with system related to
Licensing and technical support does not include:
- Documentation
- Technical, system-wide configuration questions
- Software errors with system related to
Clients with external applications must obtain and provide the needed third-party software licenses, and the needed version(s) of the software. SchoolStatus may deny technical support requests for older versions of third-party software, or software where proper licenses are not maintained.