Jeff Wiseman

When you know how the parts of your messages are received and viewed, it helps you craft messages in a highly-effective manner. In this article, we'll look at the anatomy of an effective message an...

Use descriptive message titles for optimal deliverability across mobile carriers f you are not already familiar with how to send a new message in SchoolNow, please read that article first as this a...

You can send out a message that will notify people via voice, text and email, post to your social networks and even put an alert on your website! Send an instant notification to your selected audie...

There are a variety of reasons why someone may not get a message the way it is expected. Let's cover some of them. Let's say a parent calls the school and tells you, "I didn't get the last communic...

Schools make a clear distinction between an urgent/emergency or general messages! The urgency in which each message is sent is very important. It not only ensures the community takes communications...

You must have your social networks authorized and your message templates configured ahead of time. If you go to send a message and notice that your social networks do not appear (or you can't selec...

If you want to use SchoolStatus to post to your Instagram account, your Instagram account must be properly associated with your Facebook Page. Step 1: Link your Instagram account to your Facebook p...

This article explains how languages are used and supported in key areas across the SchoolNow platform There are two perspectives to consider when evaluating language translation services across mes...

The email template is sized to look good on most of the common screen resolutions so it's best to pre-size your images for the intended effect. To achieve the desired appearance for your communicat...

Learn everything you need to know in order to download, install and use the SchoolNow app.Your project manager will tell you when you can download the app and roll it out to your community. Require...