This article explains how languages are used and supported in key areas across the SchoolNow platform
There are two perspectives to consider when evaluating language translation services across messaging and communications providers.
From the Admin perspective (where you compose and send messages out to your community):
- SchoolNow can send messages in any of the languages supported by Amazon Polly, listed below. We utilize their voice synthesis service that takes your English-typed message, and synthesizes it into a clean, professional voice message, spoken in a reasonably-accurate dialect.
- In SchoolNow, spoken voice messages are currently only supported when sending an URGENT message.
- When you are composing a new message, you simply type in your English message and it will be transcribed to the other available languages and where applicable, a voice counterpart will be synthesized.
SchoolNow can send out email, text and voice messages in these supported languages.
- Arabic
- Chinese (Traditional)
- Danish
- Dutch
- French
- German
- Hindi
- Icelandic
- Italian
- Japanese
- Korean
- Norwegian
- Polish
- Portuguese (Brazillian)
- Portuguese (European)
- Romanian
- Russian
- Spanish (Euro)
- Spanish (Mexico)
- Spanish (US)
- Swedish
- Turkish
- Welsh
From your community's perspective (parents/guardians receiving the messages):
- Recipients will get their message in the language set in their portal account. If you are sending us their language selection in your synced SIS data, we'll set it accordingly. If a language is not supported, it is defaulted to English.
- If you do not send us your language selections, the end-user can set it within their portal account along with their other preferences.
- SchoolNow will attempt to auto-detect the users browser language setting when they arrive on the login screen and show the screen in the available language.
- For languages that are not directly supported by SchoolNow, both email and TXT messages include a link that will take them to a page on your website and let them translate the message into a wider variety of languages using Google translate.